Secure & Tracked Shipping
Shipping & Delivery Information
Order Processing & Tracking All orders are processed and dispatched from our distribution center within 1 to 3 business days (24-72 hours). Upon shipment, you will receive a confirmation email containing a tracking number to monitor the status of your delivery.
Shipping Methods & Delivery Estimates We offer two primary shipping services tailored to your location:
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Standard Worldwide Shipping: Available for most products and international destinations. The estimated delivery time is 7–15 business days after processing.
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Expedited USA Shipping: Select products are eligible for expedited shipping from our US-based facility. This option is available exclusively for customers in the United States, with an estimated delivery time of 5–8 business days. Availability is indicated on the product page.
Shipping Costs
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United States & Major International Markets: We provide free standard tracked shipping to the United States and the majority of our international destinations.
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Other Regions: For destinations with higher carrier rates, a flat-rate shipping fee will be calculated and displayed at checkout. All shipping charges are transparently listed before payment; there are no hidden fees.
Customs, Duties & Taxes Product prices are displayed in USD and do not include local taxes. While our shipping methods are optimized to minimize customs delays and fees for customers in the US, Canada, UK, and Australia, please note that international orders may be subject to local import duties and taxes depending on your country's regulations.
Damaged or Defective Items In the event that your order arrives damaged or defective, please contact our support team immediately for a replacement or refund.
Contact Us For any questions regarding your shipment or order status, please contact our support team at support@kattsmania.com.